Synchronize complex operations in your multi-vendor CX platforms

There is little room for errors or inefficient operations within CX centres, which is why you may be concerned about the problems that undermine your multi-vendor platform.

Working with multiple vendors means accounting for different configuration environments, making it difficult to synchronize complex operations or guarantee consistent design.

Given the challenges of managing multiple vendors, you need a CX management platform that can break down the silo between different vendors to eliminate errors and execute complex operations.

With over 15 years of experience, Blackchair has the technology and expertise to help you resolve your system visibility issues.

Our automated CX management platform is the only platform designed to turn complex, hard-to-manage, multi-vendor CX platforms into automated environments where your team can synchronize complex operations in minutes.

Leverage our platform to convert your multi-vendor ecosystem into an efficient environment where different vendors are in sync, system design is consistent, and business operations can be executed efficiently and on time.