Leverage our automated management platform to get better insight into your legacy systems and ensure a pre-efficient migration process
LLeverage our automated management platform to get better insight into your legacy systems and ensure a pre-efficient migration process
As the pre-migration project gathers momentum, discerning which aspects of your legacy systems hold value and which do not is a confusing and technically challenging step.
If not handled carefully, it not only bogs down the migration project, placing you behind schedule but also throttles the ROI you could have earned from migrating to the new platform.
Furthermore, most management platforms do not offer adequate insight into legacy configurations, which only undermine the migration project.
At Blackchair, we help you turn your migration project into an efficient, timely process.
Our Clarity solution catalogues your configuration to provide a multidimensional picture of management and configuration changes in your current system to give you an accurate picture of how the system is used in real-time.
This will help streamline the migration process, accelerate the rate of delivery, improve productivity, and reduce costs.
For over 15 years, Blackchair has been helping businesses convert CX migration from an inefficient, costly, and time-consuming process into an automated process where outcomes are guaranteed on time and within budget.
We work with some of the industry’s leading firms to enrich our platforms with features that not only optimize CX cleansing but also improve the lifecycle management of the CX solution.
When using the Blackchair platform, you will be privy to an in-depth assessment of your legacy system. You will know how your system is being used instead of merely getting a snapshot of CX system usage.
We work with industry-leading partners to ensure that our solution can turn migration into a seamless, productive process.
Our platform can track configuration changes, including value settings. Furthermore, the platform automates data translation from source to destination platform, allowing for seamless translation from one platform to another.
Furthermore, you can also control the flow of configuration, which is critical to accelerating project flow, avoiding project slippage, and reducing migration risk.
Our CX solution has a unique automated rollback feature that helps you resolve an issue with a few clicks. Instead of wasting hours of an engineer’s time reverse engineering code and delaying the migration project, you can resolve issues quickly without worrying about significant delays.
We use several components to optimize each part of the Blackchair platform, including Java Spring Framework, MongoDB, Javascript, Oracle, MSSQL, and relational database systems (RDMBS).
The Blackchair solution can be customized to run on the cloud, in an on-premise environment or in a hybrid environment, depending on how you want to run the setup.