Optimize CX operations solutions for higher productivity and lower costs

Reduce the cost, resource requirements, and time taken to complete vital CX operations

Have your inquiries answered

Optimize CX operations solutions for higher productivity and lower costs

Reduce the cost, resource requirements, and time taken to complete vital CX operations

Have your inquiries answered

Undo the damage of poorly optimized CX operations

A CX environment plagued with operational inefficiencies can tax your resources, decrease visibility into your platform, and hinder your customer’s journey. But, it doesn’t have to be.

You can enforce critical operations efficiently to free up resources, improve visibility into your CX platforms, and provide uninterrupted, high-quality service to your customers.

You can reduce the time spent on critical operations, the resources required to pull them off, and the amount of time needed to to complete them. Using just one platform.

The Blackchair CX management platform can help you bring transparency to your multi-vendor setup, automate compliance enforcement, troubleshoot issues quickly, and optimize testing procedures. Scroll down to learn more!

Undo the damage of poorly optimized CX operations

A CX environment plagued with operational inefficiencies can tax your resources, decrease visibility into your platform, and hinder your customer’s journey. But, it doesn’t have to be.

You can enforce critical operations efficiently to free up resources, improve visibility into your CX platforms, and provide uninterrupted, high-quality service to your customers.

You can reduce the time spent on critical operations, the resources required to pull them off, and the amount of time needed to to complete them. Using just one platform.

With our CX operations solutions, you’ll be able to:

Gain a single independent audit record across all vendor/cloud platforms

Leverage an automated rollback back feature to undo changes quickly

Optimize project troubleshooting using automation