Don't hesitate to contact us
Don't hesitate to contact us
Blackchair is an automated CX management platform that can help you optimize your CX migration process. Through our Clarity automated discovery service and migration assurance capabilities, the platform can help optimize your pre-migration and migration process.
By leveraging our platform, you’d be able to audit configuration changes to verify change requests and monitor real-time configuration, giving you “Clarity” to your system. Furthermore, you can determine if changes fit well into the business process or could be harmful to the new platform, helping you determine if legacy processes are relevant to your new CX platform.
If legacy platforms are relevant, Blackchair can translate relevant configuration data from your legacy system into your new platform’s language. From there, you can automatically inject all the data directly into your new CCaaS platform at a rapid rate. In case mistakes are made, you can roll them back with a few simple key strokes. This will save time and help you be more accurate.
Blackchair is an automated CX management platform that can help you optimize your CX migration process. Through our Clarity automated discovery service and migration assurance capabilities, the platform can help optimize your pre-migration and migration process.
By leveraging our platform, you’d be able to audit configuration changes to verify change requests and monitor real-time configuration, giving you “Clarity” to your system. Furthermore, you can determine if changes fit well into the business process or could be harmful to the new platform, helping you determine if legacy processes are relevant to your new CX platform.
If legacy platforms are relevant, Blackchair can translate relevant configuration data from your legacy system into your new platform’s language. From there, you can automatically inject all the data directly into your new CCaaS platform at a rapid rate. In case mistakes are made, you can roll them back with a few simple key strokes. This will save time and help you be more accurate.
Blackchair comes with automated features, discovery services, and CX migration processes that can tackle many of the obstacles you may encounter during the pre-cloud migration process.
This includes uncleansed legacy systems, redundancies, unused configuration, and poor data translation.
Blackchair eases your transition to a new CX platform through our Clarity service option and migration capabilities.
These tools allow you to find legacy data and distinguish what is useful from what is redundant easily.
Blackchair comes with all the features you need to streamline the shift from one platform to another.
Using our platform, you can swiftly determine if a legacy platform contains useful information or is redundant. You can even ease the transition from legacy to a new platform using the Blackchair system to inject the legacy data directly into your CCaaS platform, and facilitate a rapid transition.
Yes. If an error occurs during CX migration or cloud migration, the Blackchair platform has a rollback feature that allows you to undo any changes to your platform quickly and effectively.
Benefit from a better understanding of how our CX migration solutions work. Book a free demo today.
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