August 29

Blackchair to demonstrate its CX analysis platform at the G-Summit Europe 2019

Blackchair is proud to announce its presence at the G-Summit Europe 2019 hosted by Genesys, taking place in Amsterdam, the Netherlands from September 10th to 12th. A silver sponsor of the event, Blackchair will be present to demonstrate its DevOps automation and auditing features for Genesys PureEngage, Pureconnect and PureCloud, SLA management, migration capabilities and performance management that can combine and even help migrate both of your premise and cloud solutions.

About the G-Summit

Hosted by the pioneers of customer service software, Genesys, the G-Summit Europe 2019 is one of the largest and most prestigious CX events in Europe. Over 1,200 professionals from across the world are expected to converge in Amsterdam to discuss the technology that is transforming CX.

The G-Summit will take place at the Amsterdam Conference Centre, Beurs van Berlage, which is conveniently located around the corner of Dam Square and opposite Central Station. The Amsterdam Conference Centre was the former stock exchange building, making it an indelible part of Netherland’s commercial history. It is fitting that the event is hosted in such a significant monument.

What to expect?

Over 30 breakout sessions discussing the latest trends and technological developments will take place at the event, while more than 27 sponsors (including Blackchair) are expected to demonstrate their newest, most innovative technologies. Executives, senior managers and entrepreneurs will share their ideas on AI developments, change management, real-world analytics, cloud migration, asynchronous messaging and security. Matt Jones, Product Manager of Google and Huib Van Bockel, Founder of TENZING and Former CMO of Red Bull Europe are just some of the speakers who will be present at the event.

The G-Summit was organised by Genesys with the intention of gathering the brightest minds in the industry to discuss ways to improve CX in meaningful ways, network with other professionals and learn from industry analysts so that they will add value to business operations.

Blackchair is thrilled to be part of the G-Summit Europe 2019! You can find us at silver booth 3 where we will be demonstrating our dashboard and hosting a very special product giveaway.

About Blackchair

A long-time partner of Genesys, Blackchair specialises in CX analysis, technology configuration management and DevOps automation for the telecommunications and CX industry. Since its inception in 2005, Blackchair has sought the most sophisticated technology to discover new, innovative ways to project deployments, migrations, operational analysis, CX project management and platform translation. With a brand new customisable UI, Blackchair aims to improve the CX experience by providing contact centres with the means to improve their performance, throughput and profitability without any interruptions.

On behalf of the entire Blackchair team, we look forward to seeing you there!

Contact us for more information

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