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Embrace CX digital transformation to streamline and simplify your CX operations

CX digital transformation can help streamline your operational efforts to simplify the process and maximize ROI on your project.

Book a free demo to learn more

Embrace CX digital transformation to streamline and simplify your CX operations

CX digital transformation can help streamline your operational efforts to simplify the process and maximize ROI on your project.

Book a free demo to learn more

Achieve complete CX digital transformation

If you have been using your CX solution for a long time, you would have used and discontinued several applications, which allows “dirty data” to accumulate, weighing down overall system performance.

Furthermore, your IVR scripts would have been reworked several times over, and there would be thousands of vectors in the system, making it impossible for your agents to work more efficiently.

This makes CX operations far more costly and complicated than it has to be and undermines the gains you can make by shifting to a new platform.

However, by transforming your CX platform, you can separate legacy data and applications from valuable data/applications and create a clean, transparent environment, which can streamline critical operations to double productivity, cut costs, and reduce the strain on your resources.

Transform your CX environment with Blackchair

Blackchair’s automated CX management platform can help you attain complete CX transformation by

Find and catalog data: Catalog legacy CX data automatically and optimize forensic analysis.

Template actions: Use built-in APIs to execute functions while maintaining platform stability.

Conduct real-time auditing: Continuously audit changes to study business and behavior.

Optimize configuration management: Obtain a 3D report of configuration management to study change behavior.

Keep to a tight schedule: Complete an audit of your legacy platform within four weeks.

Automated rollback: Roll back unauthorized configuration changes in seconds to resolve errors.

Conduct real-time auditing: Continuously audit changes to study business and behavior.

Optimize configuration management: Obtain a 3D report of configuration management to study change behavior.

Keep to a tight schedule: Complete an audit of your legacy platform within four weeks.

Automated rollback: Roll back unauthorized configuration changes in seconds to resolve errors.

Transform your CX environment with Blackchair

Blackchair’s automated CX management platform can help you attain complete CX transformation by

Find and catalog data: Catalog legacy CX data automatically and optimize forensic analysis.

Template actions: Use built-in APIs to execute functions while maintaining platform stability.

Conduct real-time auditing: Continuously audit changes to study business and behavior.

Conduct real-time auditing: Continuously audit changes to study business and behavior.

Optimize configuration management: Obtain a 3D report of configuration management to study change behavior.

Keep to a tight schedule: Complete an audit of your legacy platform within four weeks.

Automated rollback: Roll back unauthorized configuration changes in seconds to resolve errors.

Optimize configuration management: Obtain a 3D report of configuration management to study change behavior.

Keep to a tight schedule: Complete an audit of your legacy platform within four weeks.

Automated rollback: Roll back unauthorized configuration changes in seconds to resolve errors.

Optimize CX migration

By using Blackchair, you gain the following benefits:

Distinguish valuable data

Identify the most valuable data and applications in your CX platform.

Improve CX transparency

Create a more transparent CX environment and have better control over CX operations.

Improve compliance monitoring

Prevent costly compliance violations through better monitoring and transparency

Obtain the latest reports

Get the latest data on your CX platform to understand how your platform is used.

Optimize CX migration

By using Blackchair, you gain the following benefits:

Distinguish valuable data

Identify the most valuable data and applications in your CX platform.

Improve CX transparency

Create a more transparent CX environment and have better control over CX operations.

Improve compliance monitoring

Prevent costly compliance violations through better monitoring and transparency

Obtain the latest reports

Get the latest data on your CX platform to understand how your platform is used.

Optimize CX migration Optimize CX migration 

By using Blackchair, you gain the following benefits:

Distinguish valuable dat

Identify the most valuable data and applications in your CX platform.

Improve CX transparency

Create a more transparent CX environment and have better control over CX operations.

Obtain the latest reports

Get the latest data on your CX platform to understand how your platform is used.

Improve compliance monitoring

Prevent costly compliance violations through better monitoring and transparency

Embrace digital transformation with Blackchair

Want to know more about Blackchair? Book a demo and discover how you can transform your CX operations to improve system performance and optimize migration efforts.

Book a demo