Get more details here!
Get more details here!
Your business outcomes and customer experience results go hand-in-hand. A CX system that is difficult to navigate can hurt these factors, putting a dent in your productivity, accuracy, and efficiency.
This doesn’t need to be the case. An automated CX management platform can help you combat the inefficiencies of a segregated CX environment by combining all your solutions into one, generic, easy-to-navigate interface.
The Blackchair CX management platform is compatible with all major providers. Bring configuration data from different platforms under one easy-to-manage API to simplify operations, improve your KPIs, and streamline CX projects for better business outcomes.
Your business outcomes and customer experience results go hand-in-hand. A CX system that is difficult to navigate can hurt these factors, putting a dent in your productivity, accuracy, and efficiency.
This doesn’t need to be the case. An automated CX management platform can help you combat the inefficiencies of a segregated CX environment by combining all your solutions into one, generic, easy-to-navigate interface.
The Blackchair CX management platform is compatible with all major providers. Bring configuration data from different platforms under one easy-to-manage API to simplify operations, improve your KPIs, and streamline CX projects for better business outcomes.
Yes, the Blackchair platform optimizes the management of multiple vendors at once or even a single vendor if your solution is using one platform.
The generic interface of our CX management platform can help you oversee technical operations across your CX platform, allowing you to improve visibility and transparency. Greater transparency in your CX ecosystem can improve operational efficiency and help you deliver better results.
The Blackchair platform is compatible with major CX platforms such as Genesys, Five9, Cyara, Coral Active, and Empirix.
Yes, we offer a free trial of our management solution. You can try the solution to determine how much time and money you can save before you make a decision.
You don’t need to envision what your contact center could look like with a CX management platform at work. Find out today by booking a free demo with Blackchair!